Orders become deals
A new order on EVA appears in Kommo right away as a deal with the order and buyer details.
A new order on EVA appears in Kommo right away as a deal with the order and buyer details.
The order status on EVA and the deal stage match, so the manager sees in Kommo what is happening with the order.
The waybill number from the deal is passed to the EVA order, so nobody types it into the seller account by hand.
From a new order to completion, the manager handles it in the Kommo deal, without switching to the EVA seller account.