Orders become deals
A new order on Epicentr appears in Kommo right away as a deal with the order and buyer details.
A new order on Epicentr appears in Kommo right away as a deal with the order and buyer details.
The order status on Epicentr and the deal stage match, so the manager sees in Kommo what is happening with the order.
The waybill number from the deal is passed to the Epicentr order, so nobody types it into the seller account by hand.